If memory serves, clicking the download link usually leads to the site where the file's been housed, yes? And then you download from there? For some reason when I hit "download," it's prompting me to download right away and saving it as a .doc file.
(Sorry, it's quite possible I'm being a tech-illiterate idiot here, but I'm not sure what I'm doing wrong...)
We have recently started uploading our files to our own server since mediafire has deleted a lot of our accounts. With our server it downloads automatically and we have to change our zip files to doc due to the server being picky and not liking zip files.
Once you have it downloaded just change the .doc file to a .zip and the caps will be there.